Before the end of the year of 2012, we did a quick trip to Walmart to get something that we need for New Year. My son got one of their holiday Pez, we paid for it, but I don't know what the associate did because when our son asked for it in our car, we did not find it. My husband went back to the store and ask the cashier if we left the said item in her counter and she gave him an attitude. My husband came back at our car at the parking lot empty handed. He was so upset by the way the cashier responded to the situation so he sent an email containing what we've experienced.
The store manager tried to reached for us but we were not home when they called. I was surprised to received this gift card from Walmart yesterday stating their apology. That was nice of them to do so but I hope that the said cashier was reprimanded.